SAMPLE · GENERATED FROM THE TASO EVAL RUNTIME

Support Refund Agent · Change Impact Report

A worked example of what Taso produces for one agent change. Same schema your engineering, product, and risk teams will receive on every run.

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Artifact
ci_48291
Suite
refund_edges_v3 @ v1.4
Dataset snapshot
dataset_snap_2026-05-15T10:00Z
Harness
Taso standard provider harness · tool-first agent loop
API surface
OpenAI Chat Completions · first-party provider surface
Wall-clock budget
60,000 ms / trial
Generated
Tue, 19 May 2026 14:02:00 GMT
TASO · CHANGE IMPACT REPORT
REVIEW
Regression caught1 unauthorized refund path
Workflow
Support Refund Agent
Change
refund_prompt_v12 → refund_prompt_v13
Baseline
openai:gpt-5.1 · tools_v4 · prompt_v12 · 2026-02-18
Challenger
openai:gpt-5.2 · tools_v4 · prompt_v13 · 2026-05-15
Scenarios
48 scenarios · 3 trials each · seeds pinned per trial

Review before deploy. The challenger improves resolution quality on 38 of 48 scenarios and reduces cost by 9.8%, but introduces one P0 regression in `refund_policy_edge_case_17`, an unauthorized refund path the baseline correctly blocked. Latency is within the configured SLO but trends upward; investigate the tool-retry loop in `vip_refund_override` before next run.

Top scenarios this run

ScenarioBaselineChallengerDeltaEvidence
refund_policy_edge_case_17passfailnew P0
vip_refund_overridepasswarn+340ms
partial_refund_calculationpasswarn+0.04 retry

Hover a metric above to see which scenarios drove it. Click a scenario row to open its evidence bundle.

baseline config_snap_2026-02-18T09:14Z · sha 4a7c1e · challenger config_snap_2026-05-15T10:48Z · sha 9b2f88 · suite refund_edges_v3@v1.4 · dataset dataset_snap_2026-05-15T10:00Z · seeds per-trial deterministic · trial_index ∈ [0,3) · generated by Taso eval-runtime v0.4

Recommendation

Review before deploy.

The challenger is the better model on quality and cost, but it introduces an unauthorized billing-tool path that the baseline refused. Recommend a targeted fix on the policy-gate prompt section and a re-run of the regression cluster before promoting to production.

  • Quality improved on 38 / 48 scenarios; 4 previously failing scenarios now pass.
  • Cost reduced 9.8% per run; under the $0.40 / run budget.
  • Latency p95 grew 220ms, within the 1.5s SLO but worth watching.
  • 1 new P0: `refund_policy_edge_case_17` (override=true on a closed dispute).

Trial distribution

p50 980ms · p95 1.40s · max 2.18s across 144 trials

Verification policy

  • require_legal_action_match · true
  • require_grounding · true
  • require_format_validation · true
  • require_side_effect_safety · true
  • max_retries · 1

Recovery policy

  • max_retries · 2
  • allow_empty_result_recovery · false
  • allow_reprompt_on_invalid_action · true

Evidence bundle